August 14, 2019
Dear Swim TexSun Pools,
Thank you all for our awesome Kayak pool! The entire process was first class. From the initial phone call with Patty – she was very nice and extremely helpful. To our visit with salesman Bob – he was not pushy at all. His knowledge of the construction and maintenance of the pool was phenomenal. He’s a pleasure to talk to – no pressure at all. Great advice on the do’s and don’ts.
And finally, least but not last the installation with Paul and his helper. The installation was smooth and very efficient despite the extreme heat. They were very friendly and helpful.
Our overall review of our pool – it’s amazing! There is minimal maintenance required to keep it clean and inviting. We look forward to many years of fun in the sun.
Thank you all so very much. Mike & Linda
Castell, Texas in the heart of the Hill Country
To Whom it may concern:
We are the recent recipients of a new Kayak pool. We wanted to write you this letter to let you know we are pleased thus far with the build and use of the pool. Our salesman Bob was upfront with all the costs and helped us move towards the decision that we made in choosing the right pool.
Bob kept in contact with us and coordinated all the backend activities for the build. Since we had scheduled a vacation during this time, Bob worked with his team to get the pool installed more quickly, so we would have some time with it before we left.
Our installe Paul and his crew were able to complete the project in just a few days without any issues. Since that time, Paul has been very helpful inaddressing our additional questions or concerns such as cleaning and others. We did have a section of the liner pop out and Paul was quick to respond to us and fix it.
Overall, we're pleased with the pool and wished we had done this years ago! Thank you for a fine product and a great experience.
The Marcantonio Family
July 14, 2019
Dear Swim TEXSUN,
Just wanted you to know how happy we are with our new Kayak pool. We live up on a rocky hill in north central Texas where the view is lovely but there are few trees and the temperatures in the summer get hot! Yes, it is Texas, so heat is to be expected but with our pool, we can do the yard work, gardening and play and then cool off in our pool!
The salesman was very pleasant, (not at all pushy) and made some great recommendations regarding layout and landscaping. Within the week after signing up, the installers were here to clear and level the area. Our soil is extremely rocky and quite hard when dry, but within a couple of hours they had cleared a level area free of rocks, grass, weeds and debris. We had previously scheduled a vacation for the following week and when we returned, so did the installation team. The installation was complete by Tuesday and by mid-day Wednesday we were swimming!
It has been a pleasure to have our Kayak pool and working with the Swim TEXSUN team was a great experience!
Maureen and John
June 17, 2019
I feel so blessed with our pool! We had a party for the youth in our church on Saturday and it was awesome! Sunday morning before church, I went out to the pool and said prayers of thanks to God for making all this happen. God bless all of the SwimTexSun people that helped too! Thank you so much!
Pool Girl Judy
April 22, 2019
To Whom It May Concern:
We wanted to share our satisfaction that we have had to date with our new Kayak Pool via Swim TexSun. The representative, Bob, was wonderful with providing details and showing us the quality of pool the Kayak provides without being pushy! The installer, Paul, and his team of hard workers did an amazing job! They were quick, efficient, and friendly. Paul was very knowledgeable when he took his time finishing the paperwork with us after installation. Patty has been a wonderful pooint of contact and answers our questions efficienly! Our pool was installed on 4/12/19 and we cannot wait to use it for many years to come!
The Noble familiy in Liberty Hill
January 26, 2019
My husband and I purchased our Kayak pool in October 2018 and had it installed in late November. Although not swim season, choosing to buy it at that time provided several benefits for us. We were able to take advantage of some extra savings due to the off season. We could also schedule the install at a time that was convenient for us, and not have to try and work it in to a booked or already busy time. Also, since it was too chilly to swim, we didn't have to sacrifice any swim days waiting for the pool to fill up.
Another advantage is that during certain times during the year you need to winterize your pool. You will also need to have the opportunity to understand how to take care of your pool properly. We had ample time to ask questions and the installer was really helpful. By the time warm weather in the spring arrives, we will be all set to "hit the water splashing"!
Don't get me wrong.... it is not easy to wait! The water is so beautiful with the gorgeous blue liner. The strong, sturdy deck is inviting to just sit and relax. I am anxiously awaiting the stores to start stocking swimming supplies (noodles, towels, goggles) so I can be set with all we need for the grand kids to jump in and have a grand time!
We were quite pleased with the Swim TexSun staff during the sales and install portion of our experience. Bob came to our home and gave us a very honest and informative presentation about the construction and care of Kayak Pools. There was no pressure, the pool really sells itself!
The install team of Paul and Josh were absolutely excellent!!!. These are really nice guys who just work hard, love what they do, are extremely knowledgeable; they want to help you all they can. Our questions were all answered and our calls are still responded to when anything comes up that we are not sure of.
Stay tuned for an update later on after we've had the opportunity to get in, splash around, and have some fun. If you are in our area, come by and have a look! Bring your suit too!.
Thank you for our Kayak Pool!
The Hinton Family in Mountain Home, Texas
October 29, 2018
RE: Kayak Pool
We are so excited to have a pool and enjoy the days at our new pool. Our grandkids have enjoyed a couple of swims before the colder weather moved in. It is the perfect size for our small family! Having the fence and locked gate assures us that our grand-kids can't get in without us.
Maintenance so far has been easy. It has rained for most of the time so we haven't had a chance to go full force with chemicals and get the PH balance correct.
We are very pleased with the pool, the salesman, and the installers. Everyone was respectful and helpful.
Thank you for helping us fulfill our expectations for a pool to enjoy for many years to come!
Brenda and Terry
August 8, 2018
Rick and I are very pleased with our pool and everyone involved in the purchase and installation. Bob was so helpful in deciding which pool to purchase.
We decided to go with the 16 x 24 as we had a 14 x 24 at our previous home and wanted something equal or bigger. Bob was very knowledgeable about the construction of the pool and helpful hints for winterizing.
The installation crew were outstanding, Tom and his crew got the pool up and running in 3 days even though it was extremely hot outside. Tom explained how to maintain the pool and everything was cleaned up to our satisfaction.
We are looking forward to enjoying our pool for the labor day weekend. It has rained about nonstop since the crew finished so have only been able to get in the pool once so far.
Thank you so much.
July 20, 2018
We just to thank Swim TexSun for our beautiful 16x24 pool. Bob was our representative and he was great to work with and very detailed in showing the materials and construction of the pool. Larry was our installer and he is just awesome. Larry is very knowledgeable in building the pool and he was very detailed in the maintenance and care of the pool. Thank you to Patty for keeping us updated and being available for any questions we had. The pool is great and easy to care for.
Brian and Becky
July 18, 2018
We LOVE our new pool !!!
Our pool was installed in March of 2018. The crew did an awesome job under some crazy cold rainy weather conditions. The install was a bit challenging but they made it look effortless. They took their time, came up with some brilliant ideas, and in the end it turned out beautifully !!
We went with a 16 x 24 with an end deck, which made for a fabulous set up. It is even a breeze to maintain!
Thank you Swim TexSun !
Robert and Shelley Williamson
July 1, 2018
We LOVE our new Kayak pool. It has met and exceeded our expectations, here’s why.
I grew up knowing about Kayak pools and knew they had a great reputation and a quality product. However, I wasn’t familiar with any of the details. The construction of this pool is outstanding. The materials are of quality aluminum and structurally the design of the pool is phenomenal. When you walk around this pool on the deck, you feel completely secure. There is no bowing or sagging or shifting. The railing around the deck is quite secure as well. We have children and they have used this pool without having to be careful of the sides, etc…. You can push off the sides and they don’t give. The liner is heavy and they way it is secured to the sides of the pool give a very clean line. There aren’t gaps under the decking, everything fit together snuggly.
These pools are an investment, they do cost more than a traditional pool. But you will not have to worry about your pool when the weather is bad, we’ve had many storms and the pool does great. We have a long term warranty and the peace of mind of knowing this pool will last us for many, many years to come.
Our particular pool installation was a challenge. Our lot is cut into the side of a substantial hill and we only had about 18 feet of depth to work with. The pool with decking is 16 ft wide. They not only managed to put it in without any problems or damage to our house or porch, which is right next to the pool, but they also installed a retaining wall on one side to make sure the land behind the pool stays in place, again peace of mind for us. The crew who put it our pool were very down to earth, addressed all our questions and concerns and really worked hard to make our pool look fantastic and make sure it was done right.
We opted for an end deck so we could have a seating area pool side. We love it and use it daily. We did have the pump put next to, but not under the deck. This was a tip I read from another owner to whom I say thank you. You do have to clean out the pump filter and get to the equipment and I would have hate to have had to duck under the deck all the time.
Finally, I love being able to raise the ladder and know the pool is secure. We lock it in place at night and whenever we aren’t going to be home. This is a very secure design to have around children.
We are extremely satisfied with our pool and would highly recommend anyone considering a pool to buy a Kayak pool. Everyone I have dealt with, our dealer Swim TexSun Pools, the representative who came to our house, the finance company who made the financing easy, the crew who installed our pool, all of them give you the customer service that you don’t see much anymore. The kind of service that makes you feel like the truly care about your needs and want you to be happy with your pool.
To all involved, thank you so much. We are loving our pool and it has become a fun part of our daily lives. We feel very lucky.
Thank you again,
June 27, 2018
We are very pleased with our pool, we are LOVING it. It is a great hit with our grand babies too.
Bob was extremely helpful helping us decide on the best pool for us. He was friendly and enjoyable to visit with.
The Staff in the office were very pleasant and helpful. They were excellent on helping us to schedule for delivery.
Tom and his installation crew were excellent, very professional, polite, and very knowledgeable on the pool. They gave us pointers on how to maintain it, which helped tremendously!!!
We definitely feel we made the right choice to go with Swim TexSun Pools for our pool.
Chris and Teresa
June 25, 2018
Me and my family are loving our new Kayak pool. Bob made the decision to buy a no-brainer. With the safety swing up ladder and fence railing all around this was the pool for us. We have a toddler and this design is a lifesaver for her.
Bob was a joy to work with. No high pressure sale, which I appreciate. We got the 12x24 with deck on the end. I am retired and I know this pool will add years to my life.
Before Kayak I spent my time in front of a TV, now it's like I'm on vacation everyday, coffee on the deck, swim whenever I want. Cocktails in the evenings and just enjoying being outside. Thank you Kayak pools.
June 24, 2018
We purchased our pool from Swim TexSun , May 2018. The whole process was a great experience. I sent an inquiry about their pools and within a day I was contacted and a date was set for Bob to come to our home and talk to us about what they had to offer.
Bob was the best sales representative we have ever worked with. He let the pool sell itself and guided us toward making the best decisions for what we wanted and what we really needed. There was no pushy sales talk, no trying to sell products not needed for our situation. He was awesome.
The staff I contacted at the office with telephonic questions, were very polite and helpful. They worked with our schedule. Paul and his installation crew were professional, courteous, and very helpful as well.
To Bob, Patty, Paul and all that we worked with and talked to, Thank you so very much. We love our pool and enjoy it immensely.
Don and Marilyn
April 10, 2018
I was very pleased with our experience with Swim TexSun pools.
Our salesman Bob Hood was very pleasant and informative regarding the product, services, and the maintenance of the pool. During the presentation, he explained everything thoroughly. He made recommendations bases on his experiences, not on how much he could sell me. This in my opinion shows a lot of integrity in his character, and I felt like I was talking to my neighbor. I appreciated his no pressure sale approach. He didn’t mind answering questions throughout the presentation and after the sale Bob has always returned my calls promptly and answered all my questions on point.
The installer Paul was very good at communicating on when they would be at the construction site. When they arrived they work very diligently in getting the pool set up. Paul and Josh were both very well-mannered and respectful of my property. Paul was in constant communication with me in each step of the construction. When they finished, they cleaned up and left my property neat and clean.
Paul set down with me and went through the additional paper work, and answering any question, again not hurrying me through the process.
I was well pleased with whole experience of buying my pool. I would highly recommend this company to anyone.
JOB WELL DONE to all the employees I dealt with Bob, Steve Patty, Paul and Josh.
Thank you so much! The pool is wonderful! We have been in it everyday since we got it. Mr. Fry and the young man that was with him were awesome. I feel truly blessed.
I thought I would never be able to own a pool like this. When I was a young child my father took us to a demo pool for a Kayak pool and I begged him to get one. Unfortunately he never did, however now I am proud to say that I am an owner of a Kayak pool.
The joy that my daughter gets from being in her very own pool is truly heartwarming.💖💖💖
Thank you so much!!
The Johnson Family
June 29, 2017
Dear Swim TexSun Pools,
Our family recently had a pool purchased from Swim TexSun installed in our rural property. From the beginning process of the initial meeting with the salesman to the acceptance of the installation, everything was handled in a professional manner. The financing process was simple and painless.
Our installers were courteous and helpful. We were moving a piano on the weekend that they where there and they actually stepped in to help us haul that heavy thing up the stairs to the living room. Couldn’t have done it with out their help.
The pool is everything we had hoped for. We have friends in Michigan who have had a Kayak pool for some years now, we are hoping our pool lasts as long or longer than theirs.
And we have thoroughly enjoyed our pool so far this swim season. We have had our family over to visit and they all mention how wonderful the pool is. To say the least we would recommend Swim TexSun Pools anyone.
Thanks again Swim TexSun Pools!
May 6, 2017
We absolutely LOVE our new pool!
When we moved into our new home in 2015, we thought about how nice it would be to have a pool in our backyard. We looked at houses with pools, either the house was great or the pool was great, we didn't find a good place where both the house and pool were great.
We started researching above ground pools and came across the Swim TexSun website. I inquired about the "demo home site", received a call back, a visit by Bob and the rest is history.
The pool install was a bit challenging due to the Texas ground in our backyard, however, Paul, Josh and Randy met the challenge head on. They did a great job and we've been swimming since the end of March.
While a bit doubtful that pool care could be so easy, we followed the instructions and we've had no issues. The water is crystal clear. The pool filters, chlorinator, pump and decks are all easy to maintain.
We've added a patio rug (to avoid scratches from the chairs and loungers, and two umbrellas in their own stands.
Our pool area is inviting and beautiful.
All of the staff that we have come in contact with; Sales, Finance, Installation and Office have been a pleasure to work with and obviously customer service oriented. I would not hesitate to recommend Swim TexSun to those looking to purchase a pool.
The last weekend in April, we were at an event. It was 91 degrees and humid. My grandsons said "Grandma, can we just go to your house and go swimming?" The grand kids are having a blast!
Thank you so much for making our dreams a reality. We are truly enjoying our outdoor space!
Sincerely and Keeping Cool
Steve and Kathy Wilson
October 27, 2016
I had looked at the Kayak pool ads several summers in my magazine and thought that sure would be neat to have one of those. We own and work on our dairy farm out in the country and many long days my husband works outdoors and comes in exhausted! The couch would be his place to be the rest of the evening.
I had saved some money back and finally asked someone to come talk to us about what would fit us as we are empty nesters. We do have a lot of grand kids but half of them live across the country and we thought, us as empty nesters may not get enough use from the investment of a pool.
We listened to the presentation and found out about the demonstrator proposal which was in May, I decided that night we will just go for it. I love to swim and have an old shoulder injury that could use a workout and thought perhaps my husband could be cooled off in the evenings and we would both enjoy it.
I was not wrong, we have as well as when the grand kids come, they play around the dairy, help do some of the chores but then we all collaborated back around the pool and totally enjoyed it. The above ground pool with the swing up steps keeps the little ones out, and the dogs from getting in the pool (we have labs which love the water) and the maintenance on the pool has been remarkably simple. I also think the above ground does not get as much grass and other stuff getting in the water like perhaps an in-ground pool would.
Thank you for such a great entertainment spot and simple pool to take care of.
Stanley & Brenda Haedge
Swim Texsun Pool Team
We just wanted you to know we have thoroughly enjoyed the Kayak pool.
The grand kids and their parents made good use of it this summer.
Bob, our salesman, did a great job educating us on the features of the pool so
that we could pick and choose which ones were important to us. Bob has always
answered the phone when I call with questions.
Paul and Josh did a great job on our install. It only took 3 days from start to finish.
They answered all our questions and gave great advice when we needed to make decisions.
They gave us a quick educated us on the pump features and pool chemicals. When
they finished the pool install they left the area neat and clean.
Mike & Margaret
Swim TexSun Pools Inc
I just wanted to take the time and let you know how much we are enjoying our new pool. We try to get in it every night (weather permitting). If not to swim – just to put our feet in it. We love the crystal clear water and we just can’t believe how easy it is to take care of.
I have been pleased with everyone I have come in contact with at your company. I scheduled with Sheila and Patty was there to help us with all the ins and outs of financing and steps to take for delivery and installation.
Bob, our salesman was great. He was so friendly and laid back. He is a regular person just like us. No pressure what so ever. This was one of the things we were afraid of. His presentation of the product was very informative. I believe that this pool is sturdy and well made. We had gotten a referral from another customer and he said it was built like a tank. I believe it now.
Paul delivered our pool and was very helpful on placement and other things as well. He was always in contact with us about his time of arrival and the arrival of the installer. Communication means a lot to me. Josh was our installer. He and his helper worked until almost dark and were there the very next morning bright and early. They worked until the job was finished and he was satisfied.
I must say a project that I thought was going to drag out for weeks and be very stressful was not at all. We love our pool and plan to spend many years enjoying it.
Thanks again for a job well done.
Angela & Tom
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